Asking Customers For Reviews

Imagine this: You’re super hungry and looking for a cheeseburger place. You open your phone and start searching,”the best cheeseburger near me.” Wouldn’t it be awesome if a bunch of people were already saying, “This cheeseburger is the best!”? Those are the exact signals Google is looking for to match Google My Business listings with what consumers are looking for. Great online reviews can be the exact jet fuel your business needs.

Why Online Reviews Matter

Online reviews are like supercharged word-of-mouth. When people see lots of positive reviews, they’re more likely to try your business. Plus, search engines like Google really like businesses with lots of good reviews. This means your business will show up higher in search results, so more people will find you.

While Google loves reviews on Google Business Profile the most, it also looks at reviews on other sites like Yelp and Facebook. Having good reviews on lots of different websites helps people trust your business even more. All of these sites impact your core SEO strategy for your business.

How to Ask for Reviews

The best time to ask for a review is right after someone has a great experience. Here are some tips:

• Make it easy: Give people a direct link to where they can leave a review.
• Be polite: Thank people for their business and ask if they’d be willing to share their thoughts.
• Use different ways: Ask for reviews through email, on receipts, or even in person.

Respond to All Reviews

Both positive and negative. Thank customers for their positive feedback and address any negative feedback in a professional and timely manner. By following these tips, you can help improve your online reputation and attract more customers to your business.

What to Do About Bad Reviews

Everyone gets a bad review sometimes. The important thing is how you handle it. Be polite, apologize, and try to fix the problem. Sometimes, fixing a problem can turn a mad customer into a happy one!

Using Reviews to Make Your Business Better

Pay attention to what people are saying in their reviews. If lots of people mention something, it might be a sign that you need to make a change. For example, if people keep saying your coffee is too cold, maybe you need to adjust your brewing process.

Remember: Online reviews are like free advertising for your business. Treat them like the gold they are!

Would you like to know more about how to write a great review or how to use social media to get more reviews?

Contact Blue Aspen Marketing to get your free review strategy